Subscription Terms

1. Plans and current prices

Prices are in U.S. dollars and exclude applicable tax. All five individual-app memberships use the Single App price maintained in the authorized Plans & Pricing admin area. All Access uses its separately maintained price. The price, selected app or bundle, and cadence presented immediately before purchase control.

Paid memberships cover the account household, including adult-managed profiles for moms, dads, kids and shared family spaces. Household profiles do not create separate billing accounts. The owner may hide an entitled module from the household dashboard without canceling it or deleting its saved records.

2. Your recurring-charge authorization

Before purchase, we present the plan, recurring amount, billing cadence, automatic-renewal terms and cancellation method immediately beside the purchase control. By checking the subscription consent box and completing Stripe Checkout, you authorize Tessa’s Closet and Stripe to charge the payment method on file now and at each renewal until cancellation.

Checkout does not enroll you in promotional marketing. Stripe receives the billing details needed to process and manage the subscription under its own terms and privacy policy. Save the Stripe receipt and subscription acknowledgment for your records.

3. Renewal and reminders

Monthly memberships renew approximately monthly; annual memberships renew approximately yearly. Where required, we will send renewal reminders and material price-change notices to the account email or through the same electronic method you ordinarily use with us. Annual reminders identify the service, charge amount/frequency and how to cancel.

You are responsible for maintaining a current email address and payment method.

4. Price and plan changes

We may change future pricing or plan features. A price increase applies no earlier than the next renewal after legally required advance notice. If you do not agree, cancel before the effective renewal. Feature changes do not eliminate rights provided by law.

5. How to cancel

1. Open any selected Tessa app and choose Membership.
2. Open Account & Membership → Billing.
3. Choose the obvious Cancel my membership button.
4. Confirm cancellation in the secure Stripe customer portal.

You do not need to call, email, chat with a representative or explain why. If the portal has a technical failure, email hello@tessascloset.com for help restoring access to the self-service mechanism.

6. Failed payments and grace period

If a payment fails, Stripe may retry the payment and we may limit paid features. We will provide notice through the account or available contact method. We may downgrade the account to Free after the applicable billing or retry period.

7. The 30-day cloud-data warning

Ending a paid membership does not allow Tessa’s Closet to remotely delete private photos stored on your device. Paid-tier cloud records and deliberately published seller-photo copies that are no longer needed may be scheduled for deletion after a 30-day warning.

During that window, you may renew, export what the service makes exportable, remove marketplace listings and review your device-local content. Legally required transaction, tax, fraud and dispute records may be retained longer.

8. Refunds and consumer rights

Membership charges are prepaid and non-refundable. We do not issue prorated or partial-period refunds after cancellation. We will correct duplicate charges, unauthorized charges, charges after a properly completed cancellation and any refund required by law. See the Refund Policy.

Nothing in these terms limits a nonwaivable cancellation, refund or renewal right provided by the law where you live.

9. Give 5, Get 1 Year referral program

Each signed-in member may receive a personal invitation link. When five different, eligible new members create qualified accounts through that link, the referring member earns one year of All Access for Closet, Pantry, Garage, Vanity and Cabinet. Additional complete groups of five may earn additional years unless the program display says otherwise.

A reward has no cash value, cannot be transferred and is attached to the referring household account. If paid access is already active, the earned year is scheduled after the later of the current paid term or an earlier referral reward. Tessa’s Closet may reject self-referrals, duplicate or fabricated accounts, automated signups, misleading promotions, abuse, or activity that violates these terms. We may change or end the program prospectively, but will honor valid rewards already shown as earned unless fraud or abuse is discovered.

10. Promotions and complimentary access

Future promotional codes, when offered, are entered and validated through secure Stripe Checkout. The Tessa apps do not maintain a separate public promotion-code popup or redemption form.

Complimentary or testing access granted directly by an authorized administrator has no cash value, is not transferable and does not create an automatic charge or renewal. Any time-limited access already shown on an account remains available until its displayed end date.

11. Billing help